Don’t let a novice 24 hour carpet cleaner try to repair your water damaged carpets. These are the worries you must be aware of:
Overcharging. An amateur water restoration technician may fill the job up with extra inclusions. E.g. using dehumidification to dry the flooded carpets isn’t always needed.
Correct equipment. They can hire equipment from hire places for the carpet. This is ok to do, but an established water damage restorer will own all their equipment to enable a quicker response and hopefully a better value job.
Proper moisture metre. If they don’t have the proper moisture meter, they can’t tell if the carpet is dry. This furthers the danger of future mould growth. Removal of this may be required in the future.
They are not Specialised. There are a lot of “Carpet Cleaners” in this industry who do water damage restoration work on the “side.” i.e. they aren’t the ones who complete this sort of job often. Be aware of them. Restoring a carpet is an art. Removing and repairing and reinstalling the carpet should be completed by a professional, otherwise it can be damaged beyond repair.
You may be asking, how do I decide on a good Flood Restoration professional? Below I have set out some signifiers to check for when hunting around for a carpet flood damage business:
The size of their Yellow Pages ad: This can signify how much work they are doing already. A full-size Yellow Pages ad can cost about $50 000. If they have got a big ad, you can at least have some expectation that they will deliver the goods.
Where do they show up in Google? The higher they are in Google, the more webpage views there have been for this business.
What Qualifications do they have? The base qualification needed is a IICRC qualification about Applied Structural Drying and Water Damage Restoration.
Do Insurance companies hire them for carpet damage jobs? This is a better indicator. If insurance companies source them, the business is probably going to be superb at their work. Insurance companies will use the companies that provide them the best value for the fee.
How much Equipment do they have? They should at least own 100 Air movers. If they have this many, this could indicate they have been up and running for some time. We took 8 years to acquire that many wet carpet drying air movers.
What kind of commitment can you get out of them by calling over the phone? See if you can pin them down to a set fee for water extraction, water removal and initial inspection. If they wouldn’t give you a rate for only this, you know they are not interested in serving you, so move on.
Response TimeOur Water Damage business based in Brisbane is premised to a 59 minute response time to a water damage emergency. The business needs to be attended to ASAP. Mould can grow after a 24 hour period.
If you stick to these tips you are sure to locate a Flood Damage Restoration business who knows how to do the job right.
If you have carpet water damage Brisbane, call us for flooded wet carpet drying. Brisbane storm season is approaching and you may need storm damage carpet cleaning. Brisbane and surrounding areas serviced.


















